Refund policy

PERISHABLE & FROZEN FOOD POLICY

Due to the nature of our products, all frozen food sales are final.  We do not offer refunds, returns, or exchanges on any perishable or frozen food items, even if refused or returned to sender.  Please ensure your shipping address is correct and that someone is available to receive your order upon delivery.  Once an online order has been submitted, it cannot be altered or cancelled for any reason.

 

PAMPER YOURSELF CRAB TREATS GUARANTEE

Pamper Yourself Crab Treats is committed to providing exceptional customer service and stands by the quality of each product we sell. In the unlikely event that you are not satisfied with your purchase, please call us at 1-301-771-1699 between the hours of 9 a.m. and 4 p.m. EST to discuss how we can best resolve the issue. We do recommend that you enjoy our products within 90 days of receipt.

 

PRICES

We do not offer price adjustments on sale items or price match on any items. For sales and special promotions, please sign up to receive our emails.